As a member of the British Pest Control Association, we follow their complaints procedure which is as follows, covered on the following website: https://bpca.org.uk/complaints . A summary of the steps are below.
- Telephone Peacocks Pest Control to try and resolve the issue
- Email Peacocks Pest Control to resolve the issue
- Inform Peacocks Pest Control that a complaint will be submitted to the British Pest Control Assoication (BPCA) if issue is not resolved
- Submitting formal complaint to BPCA via this link: https://bpca.org.uk/member-complaints
